Perle helps boost sales efficiency
The retail business faces a constant challenge in balancing competitive prices, high-quality customer service, and fast-moving sales.
Point of Sale (POS) equipment stands right in the front line for all types of business from the major supermarkets to the family-run corner store. From a simple bar code reader to a sophisticated ePOS station, businesses that don't use point of sale technology are now the exception.
Integrating POS into the business is often the key to increased sales efficiency and higher profits. In an economy that's demanding 24-hour opening, data connections between sales counter and back office also have to be totally reliable and cost-efficient.
Perle technology helps bridge the gap. By networking POS devices, you can overcome the limitations of individual serial connections by sharing information across the IP network. Expensive point-to-point links involving complex cabling can be replaced with simple multi-port solutions that interface your serial POS devices to a single network connection.
Challenge: Connectivity between 180 RS422 chute monitoring displays and the Warehouse Control System (WCS).
Solution: Perle IOLAN Terminal Servers provide seamless communication between chute displays and WCS.
Results: Real-time information transfer between warehouse floor devices and Warehouse Control system resulting in accurate Warehousing operations.
Challenge: Major Telco needs to remotely monitor and manage remote networks at thousands of Avis Budget’s retail outlets to stay within stringent SLA agreement.
Solution: Installation of Perle IOLAN SDSM Console Servers at each Avis Budget outlet for frontline network assessment, diagnosis and management.
Results: Minimal network downtime and peace of mind for Avis Budget. Reliable network access for the Telco provider with reduced truck-rolls and penalties for downtime.
Challenge: Solving the problem of real-time links between retail outlets point-of sale systems and headquarter inventory databases.
Solution: Attach existing serial POS equipment to a LAN using Perle Terminal Servers so that data and wholesale sales information can be transmitted back to headquarters through a new web-based inventory management system.
Benefit: Ace stays competitive by tracking POS data and wholesale sales information, allowing the company to react quickly and correctly to consumer buying trends and patterns. They system greatly improves inventory management, drives down supply chain costs and produces greater retail cost efficiencies – all resulting in increased sales.
Challenge: Quickly and cost-effectively match goods on the warehouse packaging benches to the correct dispatch notes to produce a shipping label and get the goods ‘out the door’ to distributors and retail outlets.
Solution: Connect bar code readers and thermal transfer printers to a host server using Perle SX Serial Cards to match picked product details with dispatch orders an automatically print shipping labels.
Benefit: Process and ship sports goods to distributors and retail outlets in a record breaking 24 hours.
Challenge: Network close to 90,000 POS serial devices
Solution: Use the Perle Terminal Server to connect the devices to the Lan at each location in a serial fashion
Benefit: The typical site installation takes one day making it efficient, cost effective and adds an extra 7 to 8 years of equipment life.
Challenge: Collect accounting, inventory and sale/cost analysis data from 54 remote stores.
Solution: Using Perle SX Serial Cards, connect user terminals, printers and modems at each store to a local server that transmits transaction and stock details nightly to the head office.
Benefit: Existing technology investment is maintained and modularity allows for future growth.
Challenge: Connect user administrative and manufacturing operation terminals, printers and laboratory equipment to central office server.
Solution: Connect all devices with serial COM ports to the back office server via Perle SX Serial Cards.
Benefit: Centralized turnkey computer installations are available for multi-store businesses.
Challenge: An efficient and cost effective may to connect POS equipment to a local server for counter service automation.
Solution: Perle 2, 4 or 8 port serial cards integrated into servers.
Benefit: The new operation created a competetive service for post office customers.
Challenge: The company was finding that the serial cards it normally used in its kiosk production were generating a number of problems that impacted the reliability of its equipment
Solution: A Perle 4 port Serial Card provided a reliable serial connectivity product that was easy to install, and flexible to handle all the functionality required
Benefit: The kiosk production company was quickly and cost-effectively able to resolve an issue that could potentially have had a negative impact on both its revenues and its reputation in the market
Challenge: Find a reliable serial card vendor with a full featured product in order to maintain the use of existing printers during a POS System roll out
Solution: Perle’s Ultraport 4, a full-featured serial card ideal for applications where a fixed count of local serial ports is required
Benefit: The company was able to accomplish the long term roll out of the project and prolong the life of its printers by at least five years thereby eliminating unnecessary replacement costs
Challenge: Ensure that credit card information captured at POS debit/credit card terminals is transmitted on the LAN over a secure link to the remote application server for approvals.
Solution: Network enable terminals with debit/credit card readers by connecting their serial COM ports to IOLAN SDS encryption enabled device servers.
Benefit: Existing technology investment is maintained, encryption requirement deadlines met and the highest level of data protection is ensured.
Challenge: Maintain the use of existing label printers and cabling during a major server upgrade.
Solution: Connect the existing printers via their serial COM ports to the new servers with a low profile Perle UltraPort Multi-port Serial Card.
Benefit: Existing technology investment is maintained and new hardware platform delivers the much needed application performance boost.