Telecommunications
 Perle
helps connect the world
The telecommunications industry is investing again. After three
years of near-static growth in its infrastructure, the
industry is looking to expand. This will require new and
more cost-effective ways of managing networks, technical
expertise, space, and other resources.
Telephone and data networks have to provide 100
percent availability for customers making calls or accessing the
internet. All this is made possible by a range of networking equipment
ranging from ATM switches in major hubs to DSLAMS for internet access
in telephone exchanges. If these key components fail, revenue
may be lost and customer satisfaction affected.
Telecommunications equipment is often installed in lights-out
data centres, distant POP sites, co-location facilities and
other sites. As a result, gaining access for re-boots, configuration
changes or diagnostics may be a costly exercise. And remote
in-band SNMP management systems may not provide an effective
solution.
Perle technology enables network administrators to access the
serial ports on telecommunications equipment whatever the circumstances.
With its sophisticated authentication and security features,
the Perle CS9000 Console Server is one excellent choice. The
CS9000 will complement in-band management tools with a remote
access path, even when the network is unavailable.
- Routers
- ATM switches
- DSLAMs,
- Wireless switches
- Base stations
- Battery-backed 48v DC Equipment
| Customer
Stories/Application Notes |
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A Major Telecom Provider Exceeds 99.85% Uptime Through Remote Call Center Management
Challenge: Remote access and management
of 60 Sun Servers through the company network.
Solution: Provide the maintenance team
secure SSH access to the Sun Servers via Perle Console
Server.
Benefit: Guaranteed service uptime
at the operations level.
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Allstream (formerly AT&T
Canada) saves time and money with Perle Console Servers
Challenge: Resolve network and server
downtime issues affecting customer service.
Solution: Provide network managers
a secure and reliable solution to remotely maintain and
monitor upto 24 servers and other devices via Perle Console
Servers.
Benefit: A reduction in after-hours
trips to the office to reboot servers and a reduction
in server down-time.
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France Telecom enables remote
administration of its vast server network
Challenge: Improve the quality of
service and management of its disparate base of servers
as well as reduce maintenance and travel requirements
Solution: Install a Perle CS9000 Console
Server in each server rack to give administrators controlled
access to assigned servers, regardless of the operating
system or network status
Benefit: France Telecom can now remotely
administer and maintain its entire base of geographically
distributed servers and assure maximum availability
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Mercury Communications Limited
centralizes management of 44 telephone exchanges
Challenge: How to connect three centralized
systems to 44 telephone switches and allow 200+ users
to log in and use the systems.
Solution: Provided 156 serial connections
per server using Perle Serial Cards.
Benefit: High performance allowed Maercury's
sytems to be able to cope with a very high volume of
traffic.
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A leading telecommunications
company has a successful start with next generation
billing servers
Challenge: Remote administration
and management of Servers and Switches held in a billing
servers located throughout the world.
Solution: Utilize a Perle
IOLAN Console Server for direct COM port access to
the devices.
Benefit: Maintenance and the
upload of new software updates and configuration amendments
can be accomplished remotely.
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A Global Telcos customers reduce overall upgrade costs by using their existing communications infrastructure and a Perle Terminal Server
Challenge: Upgrade to a new server while maintaining use of existing hardware and software applications
Solution: Connect existing serial based pollable storage units and system access terminals to the new servers via Perle's IOLAN SDS2
Benefits: Call centers and contact centers reduced their overall upgrade costs by leveraging existing infrastructure
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Closed Captioning Provider Improves Dial-Out Capacity
with a Perle Terminal Server
Challenge: How to allow multiple PCs to dial out on 24 lines simultaneously in order to increase dial-out capacity
Solution:Perle’s IOLAN STS24 with True Port allows for the sharing of resources thereby eliminating the physical limitations of the modems and gaining more efficient use of their hardware
Benefits: Now, users can open any number (up to 24) of COM ports concurrently to dial out. Productivity has increased, phone line costs are down and bothersome cables have been eliminated. |
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