594M Configuration Utility Software Clarifications:
Procedure to Reset 594M into Factory Default

Issue ID: AS400594M0005
Date: November 19, 2002

• 594M Configuration Utility software

It has been reported in the field that users are not able to reset the 594M back into Factory Default. This document has been created to in order to clarify the procedure when using the 594M Configuration Utility program.

RESOLUTION

When using the PC Utility program there are two ways to put the 594M into Factory Default. You can tell when the 594M is in Factory Default by the flashing green “Ready” led on the front panel.

You will need a PC with PC Utility software loaded on it and a serial cable connected from the PC COM port to the 9 pin “UTIL” connector on the back of the 594M.

Factory Default from the Boot Menu

1. With the 594M powered off start the PC Utility program on the PC, and then press the Enter key to continue. At this point a pop-up message should appear indicating that the PC is “Waiting for a Serial Connection”.
2. Power up the 594M and a short menu with three selections should be displayed. If the download software screen appears instead press the Esc key to get to the boot menu.
3. Cursor down to “Reset to Factory Default” and press the Enter key. If a pop-up message appears saying “Function not available” you must try the alternate way to reset to Factory Default. If a pop-up message saying “Error in Communications” appears try re-starting the PC Utility program without powering off the 594M.
4. Cursor down to “Yes” and then press the Space bar and then the Enter key to confirm that you wish to put the unit into Factory Default.
   5. After several moments the 594M will boot up into Factory Default. Press the Esc key to exit the PC Utility program.

Factory Default from Extended Diagnostics

1. With the 594M powered off start the PC Utility program on the PC, and then press the Enter key to continue. At this point a pop-up message should appear indicating that the PC is “Waiting for a Serial Connection”.
2. Power up the 594M and a short menu with three selections should be displayed. If the download software screen appears instead press the Esc key to get to the boot menu.
3. Cursor down to “Extended Diagnostics” and press the Enter key. A pop-up message may appear informing you to reset the Controller before continuing. If so, cursor to “Yes” and press the Enter key.
4. Press the Enter key to begin the Extended Diagnostic download. After downloading 100% of the Extended Diagnostic code a long list of menu items should appear.
5. Cursor down to “Reset to Factory Default” and press the Enter key.
6. Cursor down to “Yes” and then press the Space bar and then the Enter key to confirm that you wish to put the unit into Factory Default.
7. After several moments the 594M will boot up into Factory Default. Press the Esc key to exit the PC Utility program.