Contact Technical Support
To request help during the installation process, or report a product usability or security concern, please follow these steps:
Step 1: Register your product
Perle offers free 60-day telephone support for new products that have been registered. Complete the Warranty Registration now.
Step 2: Check your email
You will receive email confirmation of your product registration along with a contract number.
Step 3: Contact the Perle Technical Assistance Center (PTAC)
You may telephone PTAC during the following hours of operation. Or, You may also submit your request using the Support Request Form below.
|Regional Technical Support Number and Hours of Availability - Monday thru Friday excluding holidays|
|USA, Canada, Caribbean, Central and South America||09:00 - 17:00 EST||+1 905-946-5080|
|UK, Ireland, Denmark, Finland, Norway, Sweden, South Africa||09:00 - 17:00 GMT||+44 1280 825540|
|France, Spain, Italy, Portugal, Belgium, Luxembourg,
Turkey, Greece, Eastern Europe, Africa, Middle East
|09:00 - 17:00 CET||+33 1 86 26 55 90|
|Germany, Austria, Switzerland, Netherlands||09:00 - 17:00 CET||+49 421 3677 199|
|Singapore, Australia, New Zealand, India, Japan and rest of Asia||09:00 - 17:00 SGT||+65 6721 9698|
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