Contact Technical Support

To request help during the installation process, or report a product usability or security concern, please follow these steps:

Step 1: Register your product

Hardware Products

Perle offers free 60-day telephone support for new products that have been registered. Complete the Warranty Registration now.

PerleVIEW Software

To receive technical support for PerleVIEW, please complete the Registration form to obtain a PerleVIEW Support Certificate.

Step 2: Check your email

You will receive email confirmation of your product registration along with a contract number.

Step 3: Contact the Perle Technical Assistance Center (PTAC)

You may telephone PTAC during the following hours of operation. Or, You may also submit your request using the Support Request Form below.

Regional Technical Support Number and Hours of Availability - Monday thru Friday excluding holidays
USA, Canada, Caribbean, Central and South America 09:00 - 17:00 EST +1 905-946-5080
UK, Ireland, Denmark, Finland, Norway, Sweden, South Africa 09:00 - 17:00 GMT +44 1280 825540
France, Spain, Italy, Portugal, Belgium, Luxembourg,
Turkey, Greece, Eastern Europe, Africa, Middle East 		09:00 - 17:00 CET +33 1 86 26 55 90
Germany, Austria, Switzerland, Netherlands 09:00 - 17:00 CET +49 421 3677 199
Singapore, Australia, New Zealand, India, Japan and rest of Asia 09:00 - 17:00 SGT +65 6721 9698

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