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Perle Product Warranties

Perle Warranties provide customers with return to factory repairs for Perle products that fail under the conditions of the warranty coverage. Products returned to Perle for factory repair are repaired free of charge and shipped back to the customer within 30 days of arrival at a Perle repair center.

All users that will receive free *60-day technical phone support that begins on the date of purchase.

Free 60-day phone technical support numbers and hours of availability.

Hardware Products

Perle offers free 60-day telephone support for new products that have been registered. Complete the Warranty Registration now.

PerleVIEW Software

To receive technical support for PerleVIEW, please complete the Registration form to obtain a PerleVIEW Support Certificate.
Lifetime Warranty Product Lines
Please review the details of the Limited Lifetime Warranty based on your country of purchase.
IOLAN Terminal / Device / Console Servers Serial & Parallel Cards (SPEED, UltraPort)
Ethernet Copper Extenders Fiber Media Converters
5 Year Return to Factory Warranty Product Lines
Includes 60 days* of telephone support for registered users
Industrial Ethernet Switches
2 Year Return to Factory Warranty Product Lines
Includes 60 days* of telephone support for registered users
Industrial Power Supplies SFP Optical Transceiver Modules
Remote Power Switch PoE+ Injectors
LTE Routers
1 Year Return to Factory Warranty Product Lines
Includes 60 days* of telephone support for registered users
Serial to Fiber Converters PSI-MODEM-SHDSL/SERIAL to Copper Extenders
PSM-ME-RS232/RS232-P Serial Isolators PSM-ME-RS232/RS485-P Serial Interface Converters
PSM-ME-RS485 Repeater TC EXTENDER 2001 ETH-2S
Surge Protectors