November 5, 2008

Axeda and Perle Systems Partner to Provide Secure Remote Management for Unconnected Assets

Foxboro, Mass. and Nashville, Tenn. —November 5, 2008— Axeda Corporation and Perle

Systems have partnered to provide an end-to-end remote service management solution for any device with a serial port – allowing even more companies to take advantage of the proven benefits of remote service technology.  Axeda is the leading on-demand remote service software company with deployments in over 70 countries and Perle Systems is a world-wide premier provider of serial connectivity and device networking solutions.

The Axeda® ServiceLink solution enables product manufacturers to deliver remote service to their customers securely over the Internet, however certain assets do not have an Ethernet port and are not attached to the customer’s network.  The combined solution enables the Perle Device Server to run the Axeda® Agent, allowing connection of these assets and secure 2-way transmission of vital service data across the Internet.

“Our partnership with Perle brings connectivity to previously unconnected products”, said David Canavan, vice president, OEM sales & business development, Axeda.  “As companies continue to look for ways to reduce their cost of service delivery, the remote service management capabilities extended through this partnership become even more critical.” 

The Axeda and Perle solution also provides an inexpensive way to retrofit remote service technology for products that cannot be modified, by attaching them to the small, ultra reliable, Perle Device Server as opposed to an external computer.  This is also beneficial for products that would otherwise require an extensive testing and/or re-certification process if modified.

“A Perle Device Server gives Axeda ServiceLink users a very inexpensive way to monitor and manage remote assets,” said Julie McDaniel, vice president marketing, Perle Systems.  “External computers are large, expensive and insecure.  By contrast, Device Servers are rugged, very small, inexpensive and cannot be accessed by unauthorized personnel.”

About Axeda
Axeda Corporation delivers on-demand remote service capabilities to some of the world's leading manufacturing companies and large enterprises. The award-winning Axeda ServiceLink solution helps companies, including Abbott Laboratories, Diebold and EMC, proactively service and support products to drive optimal uptime at the lowest possible cost. In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign® Security Certification. Axeda Corporation is a privately held company headquartered in Foxboro, Mass. and can be reached at

About Perle Systems
Perle Systems is a leading developer, manufacturer and vendor of high-reliability and richly featured serial to Ethernet networking products. These products are used to connect remote users reliably and securely to central servers for a wide variety of business applications. Product lines include Console Servers for Data Center Management, Terminal Servers, Device Servers, Ethernet I/O and Serial Cards. Perle distinguishes itself through extensive networking technology, depth of experience in major real-world network environments and long-term distribution and VAR channel relationships in major world markets. Perle has offices and representative offices in 11 countries in North America, Europe and Asia and sells its products through distribution and OEM/ODE channels worldwide.

North American Contact
May Fong
Tel: 905-946-5068

EMEA Contact
Miriam Webster
Tel: +44 (0)1908 847140